Beauty brand POND’S announced its launch of the world’s first AI-powered skin diagnostic chatbot which, using a combination of advanced AI and skin diagnosis technology, will help consumers combat skincare concerns across four main areas – uneven skin tone, spots, pimples and wrinkles.

The Skin Advisor Live bot, named ‘SAL’, embraces Google’s highly superior neuro-linguistic programming and BrighTex BioPhotonics’s (BTBP) DeepTag skin diagnosis technology to offer consumers advanced skin diagnoses through an intuitive and fun chat.

Using their highly customised diagnosis from SAL, combined with product recommendations backed by years of in-depth research by POND’S, consumers are able to select a reliable personal skincare product and regime recommendation to help meet their particular skincare needs. SAL is available in South Africa via Facebook Messenger.